Refund Policy
Last updated: March 2026
1. Overview
2RBUAME is an advertising and service listing platform. We do not sell physical or digital products. The only payments processed on our platform are subscription fees paid by service providers (businesses, artisans, hotels, etc.) for increased visibility and access to premium features.
2. Subscription Payments
Subscription fees are generally non-refundable once the subscription period has begun, as the service (listing visibility and premium features) is delivered immediately upon payment.
3. When Refunds May Be Issued
We may issue a refund in the following cases:
- Duplicate payment due to a technical error
- Payment was charged but the subscription was not activated due to a system error
- Unauthorized transaction (with valid proof)
4. How to Request a Refund
To request a refund, contact us within 7 days of the payment at support@2rbuame.com with your account details and proof of payment. We will review and respond within 5 business days.
5. No Fulfilment of Physical Goods
2RBUAME does not sell, ship, or fulfil physical products. We are not a fulfilment centre. Products listed on the marketplace are advertised by third-party sellers. Any purchases happen directly between the buyer and seller outside of our platform. We are not responsible for delivery, quality, or returns of any products listed by sellers.
6. Contact
For refund requests or questions, email support@2rbuame.com or visit our Contact page.
